Privacy Policy

1. Information We Collect

When you submit an inquiry form on our website, we collect the personal information you provide: your name (or company name), email address, phone number, and the details of your request (e.g., required crane capacity, span, lifting height). We also collect technical data automatically, including your IP address, browser type, device type, and pages visited, to improve our service.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to your engineering inquiries and provide technical proposals
• To communicate with you about your project requirements
• To improve our website and product offerings
• To comply with legal obligations

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and business (e.g., email delivery services, CRM platforms), provided they agree to keep your information confidential. We may also disclose information when required by law.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Inquiry records are typically retained for 24 months after the last contact.

5. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at [email protected].

6. Cookies

Our website uses essential cookies for basic functionality. We do not use tracking or advertising cookies without your explicit consent. You can configure your browser to reject cookies, but this may affect site functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted over HTTPS-encrypted connections.

8. International Transfers

As a company based in China with global operations, your data may be processed in China and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone / WhatsApp: +86 19272600102
Address: Zhengzhou, Henan, China