Privacy Policy

1. Information We Collect

When you submit an inquiry form on our website, we collect the personal information you provide: your name or company name, email address, phone number, and the details of your request, such as required crane capacity, span, and lifting height. We also collect technical data automatically, including IP address, browser type, device type, and visited pages, to improve our service.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to engineering inquiries and provide technical proposals
• To communicate with you about project requirements
• To improve our website and product offerings
• To comply with legal obligations

3. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential. We may also disclose information when required by law.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Inquiry records are typically retained for 24 months after the last contact.

5. Your Rights

You have the right to request access, correction, deletion, restriction, objection, or withdrawal of consent where applicable. To exercise these rights, contact us at [email protected].

6. Cookies and Analytics

Our website uses essential storage for basic functionality. Where Google Analytics is enabled, it loads only after you select "Accept analytics" in the website preference notice. Selecting "Essential only" prevents Google Analytics from loading.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All form submissions are transmitted over HTTPS-encrypted connections.

8. International Transfers

As a company based in China with global operations, your data may be processed in China and other countries where we operate. We ensure appropriate safeguards are in place for international data transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

Email: [email protected]
Phone / WhatsApp: +86 19272600102
Address: Zhengzhou, Henan, China